Responsible Gaming at pj333 — Play Smart, Stay Safe

Our Commitment to Safe Play

At pj333, we believe that gaming is a form of entertainment — not a way to make money, solve financial problems, or escape stress. We are committed to giving every Bangladeshi player the tools and information they need to stay in control of their gaming activity. Our responsible gaming framework is built around prevention, early intervention, and accessible support.

pj333's responsible gaming programme is available to all registered players at no cost. Every player can activate limits, take breaks, or request full self-exclusion simply by contacting our support team at the email address shown in the footer of this site. No penalty, no questions — your wellbeing comes first.

Responsible Gaming Tools

pj333 offers a range of practical tools designed to help you manage your gaming activity. You can activate any of these tools at any time by contacting support.

Self-Exclusion Options

Self-exclusion is the most powerful tool available when you feel that your gaming is getting out of control. pj333 offers four self-exclusion periods to give you the level of protection that suits your situation.

• 📅30-day exclusion — a short cooling-off period for players who want a temporary break
• 📅90-day exclusion — a medium-term pause giving you time to reassess your habits
• 📅6-month exclusion — a longer break recommended for players experiencing financial stress
• 🔒Permanent exclusion — for players who choose to stop gaming on pj333 indefinitely

To request self-exclusion or any other responsible gaming tool, contact pj333 support using the email address displayed in the footer of this website. State your preferred exclusion period and your registered username. Our team will confirm activation within one business day.

Deposit Limits in Detail

Setting a deposit limit is one of the most effective ways to ensure that your gaming spending stays within a budget you are comfortable with. pj333 allows players to set voluntary deposit limits on a daily, weekly, or monthly basis, denominated in BDT.

• Daily deposit limits reset at midnight Bangladesh Standard Time (BST, UTC+6) each day.
• Weekly deposit limits reset at midnight BST every Monday.
• Monthly deposit limits reset on the first day of each calendar month at midnight BST.

Time-Out and Session Reminders

A time-out is a short voluntary pause from gaming activity. Unlike self-exclusion, a time-out is designed for players who want a brief mental reset without a long commitment. pj333 offers time-out periods of 24 hours, 48 hours, 7 days, and 30 days. During a time-out, your account remains open but deposits and wagers are suspended.

Session reminders are on-screen notifications that appear after you have been playing for a duration you pre-select — for example 30, 60, or 90 minutes. These reminders are designed to break the immersion of a long session and prompt you to check in with how you are feeling before continuing. To activate session reminders, contact pj333 support with your preferred session length.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and can affect anyone, regardless of income level, profession, or background. Recognising the early warning signs is the first step toward getting help. You may be developing a problem with gambling if you notice any of the following patterns in your own behaviour.

• ▸Spending more money on gaming than you originally planned, or depositing more after your initial budget is exhausted in a session.
• ▸Chasing losses — continuing to bet after a losing streak in an attempt to recover money already lost.
• ▸Borrowing money, selling possessions, or neglecting bills in order to fund gaming activity.
• ▸Feeling anxious, irritable, or restless when not able to gamble, or when attempting to cut down.
• ▸Hiding gaming activity from family or friends, or lying about the amount of time or money spent on gaming.
• ▸Gaming interfering with work, study, family relationships, or other important areas of daily life in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh.

How to Get Help — Step by Step

If you feel that gambling is causing you harm, here is exactly what to do. Every step is straightforward and all support is provided free of charge by pj333.

1. 1

   Pause and Acknowledge

   Stop playing and honestly assess whether your gaming has exceeded comfortable limits. Writing down how much time and money you have spent this week can make patterns clearer.

2. 2

   Contact pj333 Support

   Email pj333 using the address in the footer of this site. State that you wish to activate a responsible gaming tool — deposit limit, time-out, cool-off, or self-exclusion. Include your registered username. Our support team will respond within one business day.

3. 3

   Review Your Finances

   While your account is under a cool-off or self-exclusion period, use the time to review your finances. Identify any debts, speak to a trusted family member, and create a realistic budget for the coming weeks.

4. 4

   Return on Your Own Terms

   After your exclusion or cool-off period ends, you may choose to return to pj333 with a fresh perspective and with deposit limits or session reminders already in place — or you may choose not to return at all. Either choice is completely valid. pj333 will not contact you with promotional messages during any self-exclusion period.

Protecting Minors

pj333 enforces a strict minimum age requirement of 21 years for all players. Age verification using government-issued identification is a mandatory part of the registration and KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended, all balances voided, and the account permanently closed.

pj333 strongly encourages parents and guardians in Bangladesh to use parental control software to prevent minors from accessing online gaming platforms. If you share a device with someone under 21, please ensure that your pj333 account credentials are not saved in the browser or accessible to the minor.

Tips for Safer Play

Even if you do not currently have a problem with gambling, following these simple guidelines will help keep gaming an enjoyable, affordable pastime rather than a source of stress.

• Only gamble with money you can genuinely afford to lose — never with rent, grocery, or bill money.
• Set a fixed gaming budget before each session and stop as soon as it is reached — regardless of whether you are winning or losing.
• Take regular breaks during play. Stand up, drink water, and step away from your device for at least 10 minutes every hour.
• Never gamble when you are tired, emotionally upset, under the influence of alcohol, or during a financial crisis.
• Balance gaming with other leisure activities — cricket, football, spending time with family, or enjoying Pohela Boishakh and Eid festivities with loved ones.
• Never borrow money to fund gaming. If you find yourself thinking about doing this, it is a clear sign to take a break immediately and consider activating a self-exclusion.