pj333 Privacy Policy — How We Handle Your Data

Types of Data We Handle

This Privacy Policy applies to all personal data collected by pj333 through your use of the pj333 website at pj333.bet, including registration, deposits, gameplay, customer support interactions, and any other activity carried out through the platform. By using pj333, you acknowledge that you have read and understood this policy.

pj333 is committed to handling your personal information responsibly and transparently. We collect only the data necessary to provide a secure, compliant, and high-quality gaming experience. We do not sell your personal data to third parties for marketing purposes, and we never will.

1Information We Collect

pj333 collects personal information through several channels: directly from you during account registration and KYC verification, automatically through your use of the platform, and in limited cases from trusted third-party service providers who assist in operating the platform. The categories of information we collect include the following.

• Registration information: your phone number, username, and password (stored in hashed form — pj333 staff cannot read your password in plain text).
• KYC verification data: government-issued photo identification, date of birth, and in some cases proof of address, submitted to verify your identity in compliance with anti-money-laundering obligations.
• Financial transaction records: the payment method used (e.g. bKash, Nagad, Rocket), transaction amounts in BDT, timestamps, and transaction reference numbers. pj333 does not store full payment instrument credentials — these are processed by the relevant payment service provider.
• Technical and device data collected automatically: your IP address, device type, operating system, browser version, screen resolution, and mobile network carrier. This data is used to optimise platform performance and to detect suspicious access patterns.
• Behavioural and gameplay data: pages you visit on pj333, games you play, wagers placed, session start and end times, promotional offers you interact with, and navigation patterns within the platform. This data is used to improve the platform experience and to identify responsible gaming concerns.

Where pj333 receives personal data about you from a third party (for example a fraud prevention service that flags a suspicious account), pj333 will only use that data for the purpose for which it was obtained and will handle it with the same standard of care described in this policy.

2How We Use Your Information

pj333 uses the personal information it collects for the following specific purposes. We do not use your data for purposes incompatible with those listed below without first obtaining your consent or establishing a separate legal basis for the additional processing.

• Account management and platform access: to create and maintain your pj333 account, process your login, and provide access to the games and features available on the platform.
• Payment processing and financial record-keeping: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels, to maintain accurate financial records, and to comply with transaction monitoring obligations.
• Identity verification and KYC compliance: to verify your age and identity as required before processing your first withdrawal, to comply with anti-money-laundering requirements, and to prevent fraudulent account activity.
• Platform security and fraud prevention: to monitor login activity, detect and investigate unusual or suspicious behaviour, prevent unauthorised account access, and protect the integrity of all player accounts on the platform.
• Responsible gaming monitoring: to identify behavioural patterns that may indicate problem gambling, to apply responsible gaming restrictions where appropriate, and to respond to self-exclusion requests and deposit limit settings.
• Service improvement and analytics: to understand how players use the platform, identify technical issues, improve game loading performance, and develop new features that serve the Bangladesh player community more effectively.

3Legal Basis for Processing

pj333 processes personal data on the basis of one or more of the following legal grounds depending on the purpose of the processing activity.

• Contractual necessity: processing your registration data, account credentials, and payment information is necessary for pj333 to fulfil its contractual obligations to you as a registered player — specifically to provide access to the platform, process your deposits and withdrawals, and maintain your account.
• Legal obligation: processing your KYC identity documents, maintaining transaction records, and reporting suspicious financial activity are required to comply with applicable anti-money-laundering, counter-terrorism financing, and data retention laws.
• Legitimate interests: processing usage data, device data, and security logs to protect the platform from fraud, abuse, and unauthorised access, and to improve platform performance, is carried out on the basis of pj333's legitimate interest in maintaining a secure and functional service.
• Consent: where pj333 processes your data for purposes that are not strictly necessary (for example sending you promotional communications about bonuses), pj333 will rely on your explicit consent. You may withdraw consent at any time without penalty to your continued platform access.

4Sharing Your Information

pj333 does not sell, rent, or trade your personal data. We share your information only in the specific circumstances described below, and only to the extent strictly necessary for the stated purpose.

• Payment service providers: when you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or a supported bank, pj333 shares transaction reference data with that provider to facilitate the payment. These providers operate under their own privacy policies and are independently responsible for the data they process.
• Identity verification and fraud prevention partners: pj333 may share identity data and device fingerprint information with specialist KYC and fraud detection service providers to verify player identities and detect fraudulent or abusive account activity.
• Game providers: pj333 shares a session token and game stake data with licensed game providers (such as Pragmatic Play, Evolution Gaming, and Spribe) to enable gameplay. These providers process the minimum data necessary to run the game session and are contractually prohibited from using it for any other purpose.
• Legal and regulatory authorities: where required by applicable law, court order, or lawful request from a competent authority, pj333 will disclose personal data. pj333 will, where legally permissible, notify the affected account holder of any such disclosure before complying.

5Cookies and Tracking Technologies

pj333 uses cookies and similar tracking technologies on the pj333.bet website to enable platform functionality, maintain your session state, and collect analytics data. The following categories of cookies are used.

• Strictly necessary cookies: these are required for the platform to function. They include session authentication cookies that keep you logged in during your visit, CSRF protection tokens, and load-balancing identifiers. These cookies cannot be disabled without preventing your use of the platform.
• Analytics cookies: pj333 uses first-party analytics to understand aggregate usage patterns, identify pages with high error rates, and measure the effectiveness of platform updates. Analytics data is processed in aggregated, anonymised form and is not linked back to individual player identities.
• Preference cookies: these store your in-platform preferences such as language selection and notification settings to improve your experience on return visits. They do not track your activity across other websites.

Most modern mobile browsers allow you to manage cookie preferences through the browser's settings menu. Disabling strictly necessary cookies will prevent you from logging in or using core platform features. Disabling analytics and preference cookies will not affect your ability to play games or make transactions.

6Data Retention

pj333 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law. The following retention guidelines apply.

Account data (registration information, KYC documents, transaction records) is retained for the duration of your active account plus a minimum of five (5) years following account closure, to comply with anti-money-laundering record-keeping requirements. Gameplay and session logs are retained for a minimum of two (2) years. Marketing preference records are retained until you withdraw consent, after which they are deleted within thirty (30) days.

7Data Security Measures

pj333 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and the pj333 servers; encryption at rest for sensitive data including KYC documents and financial records; strict role-based access controls ensuring that pj333 staff can only access personal data on a need-to-know basis; regular security assessments and penetration testing of platform infrastructure; and multi-factor authentication for administrative access to production systems.

Despite these measures, no internet-based system can guarantee absolute security. pj333 cannot warrant that unauthorised third parties will never be able to defeat these security measures. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pj333 will notify affected users without undue delay and will take all reasonable steps to contain and remediate the breach.

8Your Privacy Rights

pj333 respects your rights over your personal data. You may exercise any of the following rights by contacting pj333 support using the email address displayed in the footer of this website. pj333 will respond to all verified rights requests within thirty (30) days of receipt.

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  Right of Access

  You have the right to request a copy of the personal data pj333 holds about you and to receive information about how it is being processed.

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  Right to Rectification

  You have the right to request that pj333 corrects any inaccurate personal data held about you without undue delay.

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  Right to Erasure

  You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to legal retention obligations — pj333 cannot delete KYC or transaction records before the legally mandated retention period expires.

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  Right to Restrict Processing

  You may request that pj333 restricts the processing of your personal data in certain circumstances — for example while the accuracy of the data is being contested, or where you have objected to processing based on legitimate interests pending verification of whether those interests override yours.

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  Right to Data Portability

  Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another controller where technically feasible.

To exercise any of these rights, contact pj333 support at the email address shown in the footer of this website. pj333 may need to verify your identity before processing a rights request to prevent unauthorised disclosure. Verified requests are handled free of charge. Where a request is manifestly unfounded or excessive, pj333 may charge a reasonable fee or decline to act, providing written reasons.

9Protection of Minors

pj333 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If pj333 discovers or has reason to believe that an account has been registered by or is being used by a person under 21, we will immediately suspend the account, void any balances accumulated during the underage period, and permanently close the account after notifying the account holder.

10Policy Updates and How to Contact Us

pj333 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the pj333 platform after any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how pj333 handles your personal data, please contact the pj333 data support team using the email address displayed in the footer section of this website. Please include your registered username and a clear description of your query or request so that we can respond as efficiently as possible.